Home/Features/CRM & Sales/Customer Management
Back to all features
CRM & Sales

Customer Management

360-degree customer profiles with full interaction history, health scores, and lifecycle tracking.

Key Features

1

360° Profile

Every interaction, purchase, and communication in one view

2

Health Score

AI-calculated customer health and churn risk

3

Segmentation

Dynamic customer segments for personalized outreach

4

Lifecycle Stages

Track customers from prospect to advocate

5

Custom Fields

Unlimited custom attributes for your business

6

Duplicate Merge

Intelligent deduplication and record merging

Business Impact

Reduce churn by 35%

Increase NPS by 20 points

Single source of truth

API Endpoints

Full API docs
REST API · Base URL: https://api.salesbrace.com/api/v1
GET/customers
POST/customers
GET/customers/:id
PATCH/customers/:id
DELETE/customers/:id
GET/customers/:id/interactions

Documentation

Customer Management — SalesBrace Feature | SalesBrace