Home/Features/CRM & Sales/Lead Assignment
Back to all features
CRM & Sales

Lead Assignment

Rule-based and round-robin lead routing with SLA enforcement and escalation.

Key Features

1

Rule-Based Routing

Assign leads by geography, product, score, or custom rules

2

Round Robin

Fair distribution across your sales team

3

Load Balancing

Account for rep capacity and current workload

4

SLA Enforcement

Escalate uncontacted leads automatically

5

Skills-Based Routing

Match leads to reps with the right expertise

6

Assignment Analytics

Track assignment rates and response times

Business Impact

Response time under 5 minutes

Fair workload distribution

Zero leads falling through cracks

API Endpoints

Full API docs
REST API · Base URL: https://api.salesbrace.com/api/v1
GET/assignment-rules
POST/assignment-rules
PATCH/assignment-rules/:id
POST/assignment-rules/test

Documentation

Lead Assignment — SalesBrace Feature | SalesBrace