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CRM & Sales
Lead Assignment
Rule-based and round-robin lead routing with SLA enforcement and escalation.
Key Features
1
Rule-Based Routing
Assign leads by geography, product, score, or custom rules
2
Round Robin
Fair distribution across your sales team
3
Load Balancing
Account for rep capacity and current workload
4
SLA Enforcement
Escalate uncontacted leads automatically
5
Skills-Based Routing
Match leads to reps with the right expertise
6
Assignment Analytics
Track assignment rates and response times
Business Impact
Response time under 5 minutes
Fair workload distribution
Zero leads falling through cracks
API Endpoints
Full API docsREST API · Base URL: https://api.salesbrace.com/api/v1
GET/assignment-rules
POST/assignment-rules
PATCH/assignment-rules/:id
POST/assignment-rules/test